Aiir hires five new staff members to expand customer support in the UK and North America

Radio software company Aiir has hired five additional radio people to grow its customer support team.

They are Paul Carlin, Phil Ray, Chase Daniels, Phil Hannon and Alex Watson.

Paul Carlin, who has previously worked for Bauer, Communicorp and GMG, joins the Customer Support team in the UK, along with Phil Ray who moves to Aiir from The RSPB and has previously worked for Global and Bauer’s Free Radio.

Phil Hannon was previously at Media Ministries and will join Aiir’s team in North America. Chase Daniels joins Aiir in early 2024 from Bold Gold Media where he was Director of Programming and also form part of the support team in North America.

And Alex Watson, previously with Channel 103, joins in a newly created position of Customer Experience Specialist. Alex joins Aiir from ITV News where he was Digital Editor for the Channel Islands, overseeing the region’s online output.

Alex Watson: “I’m delighted to be joining the brilliant team at Aiir at such an exciting time for the company. Aiir has spent years creating some of the radio industry’s most capable tools – trusted by stations of all sizes around the world every day.

“As someone who loved using Aiir’s products in my previous role, I’m excited to keep up that good work and to support stations by making the software and systems they use as effective and effortless as possible, allowing their teams to focus on what they are best at – creating radio.”

Ricki Lee, Aiir CEO adds: “2023 has been a tremendous growth year for our business. Our customers expect best-in-class support and experience with our products and services. The additional members offer a wealth of broadcast experience and I’m delighted to welcome Alex, Phil, Chase, Paul and Phil to our team.”